Kenneth R. Turner

AMS Health Analyzer

Objective: Bring an externally purchased predictive maintenance product into production to reduce equipment downtime and deliver customer value.

Role: Technical Product Manager / Project Lead

Actions & Results:

• Engaged stakeholders to define business requirements, clarify use cases, and establish success metrics.
• Coordinated 6+ cross-functional teams including vendor, cloud, security, and enterprise architects.
• Led AWS implementation by coordinating the cloud team and personally installing software to ensure successful deployment.
• Developed and delivered training materials to ensure adoption and proper use of the tool.
• Product fully integrated and operational; engineers began using the solution to collect customer's asset vibration data, improving uptime and operational safety.
• Avoided wasted software spend.

SQDC:
Safety: earlier detection of issues
Quality: proper governance and user training
Delivery: smooth cross-functional rollout
Cost: avoided wasted software

Knowledge DB Replacement

Objective: Modernize enterprise knowledge management by migrating critical engineering documentation from Lotus Notes to SharePoint.

Role: Technical Product Manager / Project Lead

• Conducted stakeholder interviews to define requirements and adoption strategy.
• Evaluated options, selected SharePoint to leverage existing tools and reduce cost.
• Designed phased rollout to validate adoption and minimize risk.
• Led technical migration, including data extraction, cleaning, and deployment.
• Developed training and adoption support.
• Successfully replaced legacy system; knowledge continuity preserved, operational disruption avoided, adoption increased.

SQDC:
Safety: knowledge continuity preserved
Quality: solution aligned with user needs
Delivery: smooth phased rollout
Cost: leveraged existing platform

SharePoint 2007 Tech Debt Upgrade

Objective: Upgrade SharePoint 2007 to modern 64-bit infrastructure to address technical debt and ensure scalable collaboration.

Role: Technical Product Manager / Project Lead

• Assessed business impact and defined success criteria.
• Designed weekend cutover plan, coordinated engineering teams, validated data integrity.
• Managed risks proactively and paused go-live when issues were detected.
• Maintained stakeholder alignment throughout rollout.
• Upgrade completed successfully with zero data issues; platform stability and security improved; operational resilience enhanced.

SQDC:
Safety: mitigated operational/security risks
Quality: validated, reliable platform
Delivery: smooth, risk-managed rollout
Cost: avoided rebuilds, optimized existing infrastructure

Document Data Quality Improvement

Objective: Resolve long-standing document metadata quality issues, restoring productivity and strengthening governance.

Role: Technical Product Manager / Change Leader

• Exported metadata, engaged owners to validate and update their data.
• Refreshed cleaned metadata back into SharePoint with governance practices.
• Communicated progress to stakeholders and coached teams for ongoing quality.
• Long-standing issue resolved efficiently, productivity restored, and user trust regained.

SQDC:
Safety: reduced errors and miscommunication
Quality: validated, accurate metadata
Delivery: removed workflow blockers, restored productivity
Cost: leveraged existing tools, saved time

Process Improvement – Agile Implementation

Objective: Establish structured development processes to improve visibility, predictability, and collaboration.

Role: Technical Product Manager / Agile Coach

• Implemented Agile using SCRUM across U.S. and India teams.
• Created user stories, prioritized backlog, and coached teams on ceremonies.
• Conducted workshops to demonstrate sprint value and encourage collaboration.
• Established stakeholder engagement cadence for transparency and alignment.
• Improved delivery predictability and cross-functional collaboration; Agile framework became foundation for consistent execution.

SQDC:
Safety: clarified roles and responsibilities
Quality: consistent feedback loops improved output
Delivery: predictable sprint cadence
Cost: avoided delays from ad hoc processes

Application Portfolio Management (APM) Dashboard

Objective: Provide leadership with actionable insights into enterprise applications for modernization and investment prioritization.

Role: Application Portfolio Manager / Technical Product Manager

• Managed data for 200+ applications, including health scores, technical debt, cost, and cloud adoption.
• Built dashboard consolidating key metrics, reviewed quarterly with CIO and business leaders.
• Provided actionable recommendations for investment, retirement, or remediation.
• Dashboard became a critical decision-making tool, enabling reduction of legacy systems, improved cloud adoption, and cost savings.

SQDC:
Safety: identified high-risk applications early
Quality: prioritized improvements
Delivery: predictable portfolio review cadence
Cost: reduced maintenance spend, optimized investment

PMO Office

Objective: Establish a lightweight, scalable PMO for leadership visibility and optimized project delivery.

Role: Application Portfolio Manager / Technical Product Manager

• Designed SmartSheet-based project intake, approval, and tracking system.
• Customized workflows, templates, and trained teams for adoption.
• Aligned project prioritization with strategic goals and resource allocation.
• Created transparent reporting for progress, risks, and dependencies.
• Leadership gained full visibility; teams experienced clearer expectations, accountability, and improved delivery speed; cost-efficient implementation avoided additional tooling expenses.

SQDC:
Safety: surfaced project and resource risks early
Quality: consistent execution aligned with goals
Delivery: faster approvals and maintained momentum
Cost: leveraged existing tools, optimized resources